How do Allbirds fit? Will you ever offer a size 15 or larger? Will my shoes stretch? I wear a women's 11! What can I do? Do your shoes have good arch support? I have a wide foot; will Allbirds fit well? What’s the difference between Wool Runner and Tree Runner? When will you release new colors? How do I clean my Allbirds?

How do I make a return or exchange? How do I make a gift exchange? Can I return or exchange an online purchase at one of your retail stores? What do you do with used shoes that are returned? What is your return policy?

Can I expedite my order? How much does shipping cost? What if I want to change or cancel my order? Where can I find my order number?

When can I expect my refund? Does Allbirds offer coupons or discounts? Can I buy a physical gift card? How do I send a gift card?

Can I buy these in a store? What's your favorite Tree joke? What’s your favorite Sheep joke? What is your commitment to sustainability?