How do Allbirds fit? Will my shoes stretch? Do your shoes have good arch support? I have a wide foot; will Allbirds fit well? Do you offer half sizes? What’s the difference between Wool Runner and Tree Runner? When will you release new colors?

How do I make a gift exchange? Can I return or exchange an online purchase at one of your retail stores? What do you do with used shoes that are returned? What is your return policy?

Can I expedite my order? Where do you ship? How do you ship? What if I want to change or cancel my order? Where can I find my order number?

When can I expect my refund? Does Allbirds offer coupons or discounts? How do I send a gift card?

What's your favorite Tree joke? What’s your favorite Sheep joke? What is your commitment to sustainability?