Can I expedite an exchange?

We currently don't have any expedited options for exchanges, but we're working on it! 

If you need your new exchange pair sooner than later, we suggest requesting a refund and ordering the next pair separately. You can request a refund at exchanges.allbirds.eu. To get a new pair, head to allbirds.eu and select the shipping option you prefer:

  • standard free shipping is about 2-7 business days. 
  • express shipping takes 1-6 business days depending on your location.

For more information on delivery times, please visit allbirds.eu/pages/shipping-policy.