How do I make a gift exchange?

Drop us a line at help@allbirds.co.uk. The more information you provide about the gift giver, the better! Once we know the order number and customer information from the original order, we can request that a pre-paid return label be sent your way. 

Please provide the size and color of the new pair you'd like for the exchange. Let us know the best shipping address and we can send the new pair to you directly.